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  Home >  Contact Center  Magellan Solutions

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MAGELLAN SOLUTIONS
Country: PHILIPPINES   Category: Contact Center
Hits: 618   Date Added: 2009-09-09
Comments: 1  View Comments   Rating: 
 

Magellan is a highly flexible offshore outsourced call center operation that prides itself with its responsiveness to changes, and its highly personalized approach with all clients. We at Magellan believe that in order for us to be successful, both parties need to be in close coordination regularly so that mutual development is achieved. We believe in working closely with our client and working as true partner. Our company has a very proactive approach in dealing with our clients because we’d like to continuously satisfy our client’s needs. We always believe that the growth of our company lie with the growth of our small to medium sized partner. We accomplish this task by being transparent in our actions and being open to changes.

Address :  Philippine Operations
4th Floor Security Bank Bldg.
228 Ortigas Avenue
Greenhills, San Juan
Philippines, 1502

Email: inquire@magellan-solutions.com

Website: http://www.magellan-solutions.com/

Services/Products Offered:
Inbound Call Center Services

* Customer Call Center Services / Service Fulfillment
* Inquiries / Requests/ Complaints Handling
* Help desk Support Call Center / Technical Support
* Call Center Services for Order Taking / Order Entry / Order Processing
* Call Center Reservations / Booking / Authorizations
* Call Overflow / After Office Hours Support
* Dealer Locators
* Multilingual Support


Outbound Call Center services

* Telemarketing
* Campaign Management
* Market Research/ Telephone Surveys
* Customer Retention/ Loyalty Programs
* Billing Reminder
* Up-Selling/ Cross-Selling
* Lead Generation


Other Services

* Email Response
* Web Chat


Additional Info:


 

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Feedbacks for Magellan Solutions :

comment Rod Marcelo
Posted Date: 2009-10-11 @ 203.177.91.161
 
Talo d2, mababa sahod, taz nsa loob k lng ng bhay na gnawang call center. Ung website nla hndi totoo lhat ng pix don.



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