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A pioneer in the global call center outsourcing and IT development industry, TELUS International Philippines is backed by a multi-national, multi-billion dollar Canadian telecommunications giant. TELUS International delivers extraordinary customer service and value to the world’s most sophisticated clients.
We provide a full range of cost-effective, high-quality call center outsourcing services and IT solutions for customer care, sales, technical support, market research, back-office support, IT development and business process outsourcing solutions. Our clients include companies in the utilities, high-tech, travel, hospitality, telecommunications and financial services industries.
TELUS International has invested heavily in efficient business processes, leading technology and finding the best human resources. We employ cutting-edge technology via a fully redundant fiber optic network. Our screening and training processes identify and develop agents and IT professionals with an exceptional customer-centric focus. Our people are dynamic, think on their feet, and can quickly and effectively resolve customer inquiries. All of which underpins our commitment to clients: superior service quality and cost-effective delivery of call centre outsourcing solutions.
Address : 31/F Discovery Centre
25 ADB Avenue
Ortigas Center , Pasig City
1605 Philippines
5th Level - Market! Market!
Bonifacio Global City, Taguig City
1634 Philippines
Services/Products Offered: Transformational outsourcing solutions are our primary focus at TELUS International. As a leading provider of flexible call center outsourcing solutions, we offer a comprehensive range of contact center and IT services delivered via multiple channels for a unified customer service experience. Our outsourcing solutions enable clients to focus on their core competencies, streamline business processes, create cost efficiencies, adopt flexible staffing and use best-in-class technologies.
Customer Care
Technical Support
Sales
Market Research
Directory Assistance
Financial Administration
Customer Administration
Application Management & IT Services
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